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Empathy: What I Got Wrong.

· Prime Performance Labs
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A 6-minute investment to make you a better leader - In role. In life.

Hi, I’m Jason. If you want to be a leader in life, I've created The Prime Movement for you. I'm here to help you thrive mentally, physically, and emotionally.

Think of this as your weekly ‘cheat sheet’ to help you lead better and live better.

WHAT’S COMING UP:

Prime Performance: This Week’s Best News, Views & Life-Hacks

Prime Perspective: I Thought Empathy Was One of My Greatest Strengths. I Was Wrong.

Lessons from the Arena: How to Save a Cooling Relationship

Be a Prime Mover: 1 Quote to Spark Change

PRIME PERFORMANCE: THIS WEEK’S BEST NEWS, VIEWS & LIFE-HACKS

##### 🎞️ WATCH  60-Seconds On Why You Don’t Need to Prove You’re in Charge

Leadership expert and author Simon Sinek and former Navy SEAL commander Jocko Willink tackle one of leadership's most common pitfalls - why do accomplished leaders still feel compelled to prove themselves after earning their position? Their conversation draws powerful parallels between military leadership and the business world, offering insights that will resonate whether you're leading a team of 5 or 500.

##### 📖 READ  How To Create Your Own Luck

I’ve been a fan of Sahil Bloom’s work for some time and his breakdown of ‘luck creation’ is a practical, ‘no bull’ masterclass. His four principles provide a tactical framework for positioning yourself where opportunity can find you. My favorite insight? "The most dangerous person is the one who is willing to show up and do the work even when the rewards are uncertain."

##### 🎧  LISTEN  The Hardest Lesson About Success That No-one Tells You

This is essential listening for any of you who have achieved external success but are still searching for deeper fulfilment. Former Google X executive Mo Gawdat had it all by the age of 29, but life taught him what he describes as his “hardest lesson” - the loss of his son. Gawdat applied his analytical mind to decode happiness itself and his conclusion upends conventional wisdom.

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THE PRIME PERSPECTIVE: THOUGHTS ON LEADERSHIP AND GROWTH

I Thought Empathy Was One of My Greatest Strengths. I Was Wrong.

I had one harsh leadership lesson more than 20 years ago that taught me about the importance of empathy. Yet even though it led to me transforming my leadership style, I still went on to make one major mistake.

Read on to find out what that was and the 4 practical steps you can take to avoid it…

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THE PRIME PERFORMANCE PROGRAM

Building Better Leaders. In Role. In Life.

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LESSONS FROM THE ARENA: REAL LIFE LEADERSHIP CHALLENGES

Every week, I'll share real challenges from coaching experiences, offering practical insights you can apply to your own leadership journey.

CHALLENGE

“I'm leading a client services team at a consultancy. We're technically delivering everything in our contracts - meeting deadlines, hitting KPIs, solving the problems we were hired to address. Yet we're seeing concerning signs: the client is being very distant and the feedback is lukewarm at best. Gut instinct tells me we’re going to lose the business unless I can turn it around. I’m frustrated as we’re doing everything we promised when we won the business. What can I do?"

MY GUIDANCE

What you're experiencing is what can be termed an ‘empathy gap’ - the space between technically meeting requirements and truly connecting with your client’s deeper concerns and contexts.

Read on to find out how you can build a bridge before it’s too late...

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BE A PRIME MOVER: 1 QUOTE TO SPARK CHANGE

Empathy is seeing with the eyes of another, listening with the ears of another, and feeling with the heart of another. True leadership begins with this understanding.

— Alfred Adler

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